Many of our attendees do come needing that special “uplifting” to continue in their careers.  Theirs is not an easy life….taking care of patients who have debilitating illnesses; heart-wrenching diseases, or possibly terminal cases. And, now, many of our military case managers also see our returning soldiers with not only major physical problems (amputations, burns, physical impairment, etc.) but mental repercussions, as well...

I was one of the 2900 folks at the CMSA conference last week in Orlando who sat, stood, laughed and smiled my way through the week, recollecting your time with us.  The best thing I can share with you is that several members of my CT chapter were there, and are wonderful folks, if not usually on the fairly negative "that's not how we do things" side...usually very stoic and reserved.  It was so wonderful to see and hear them alternately "zoot, zoot, zooting" each other, or hissing "YESSSSS! EXCELLENT!" when our chapter won an Innovation award.  

You hit a nerve somewhere with them and it was so good to see!...

Our Leadership Group is still buzzing about your presentation. You made quite a positive impression! We held an appreciation luncheon for some of our Value Analysis Team members yesterday who have worked over the past 2 years to drive down supply costs, and when they were brought to the podium to receive their token of appreciation, they were given a big "Ta Da" as opposed to the usual polite applause!

- Roper St. Francis Healthcare

I really love your talk and just reading going thru your website gives me energy. I am sharing your thoughts with my staff. I do have the magic wand and I wave it to my stafff from time to time specially when they're very busy.

-Duke Raleigh Hospital